FAQs

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Which items do you accept to your shop?

We buy

  • Gold Jewellery
  • Gold Krugerrands
  • Silver Jewellery
  • Silver Krugerrands
  • Silver Cutlery
  • Hallmark Silver
  • Diamonds
  • Luxury Watches
  • War & Airforce Memorabilia

Call our shop to secure an appointment with our buying team: +27 10 110 9269

 

How do I sell my gold or silver to J&J?

To sell your gold or silver, please complete our online contact form. Once received, our buying team will reach out to you during business hours to discuss your items and arrange the next steps. After a fair assessment, we will provide an offer and, if accepted, complete the transaction securely and pay you immediately.

 

How is the value of my gold and silver determined?

We determine value based on the weight, purity (karat), and current market price of gold or silver. If your items contain gemstones or are branded jewellery, we also consider the overall condition and resale demand. We always provide a transparent breakdown, so you understand how the value was calculated.

Do you buy diamond rings and diamond jewellery?

Yes, we buy diamond rings and diamond jewellery. If you don’t already have an EGL or GIA certificate, we can assist you in getting your diamond graded by EGL. This gives us the authenticated details we need — including carat, cut, clarity and colour — to make you a fair offer. We also consider the overall condition and setting when assessing your item.

How do you value luxury watches, and which brands do you buy?

Luxury watch values are based on the brand, model, condition, rarity, and market demand. We buy top brands such as Rolex, Omega, Breitling, Cartier, TAG Heuer, Hublot, IWC, and Jaeger-LeCoultre, among others. If you have the original box, papers or service history, it can increase the value.

Is the selling process safe and discreet, and how will I be paid?

Yes, your safety and privacy are our priority. All transactions are handled professionally and discreetly. We pay via EFT directly from our business account, and the funds reflect immediately once the transfer is completed.